Privacy Policy

The following message concerning the handling of your non-public personal information is furnished to you on behalf of Exos Advisors, LLC (“Exos Advisors”) and its corporate affiliates, including Exos Securities, LLC (“Exos Securities”) and Exos Partners, LLC (“Exos Partners”)(collectively, Exos Advisors, Exos Securities and Exos Partners are referred to herein as “Exos”).

 

We Take Privacy Seriously

 

Exos understands the value you place on maintaining your privacy when it comes to financial matters. That's why we limit access to customer information to individuals in our organization who need it in order to perform their jobs. Employees who have access to customer information are required to safeguard personal information and keep it confidential.

 

Security Safeguards

 

We safeguard customer information in accordance with established security procedures. We have implemented physical and electronic safeguards to help protect private information.  The client log-in areas of our site are protected by 128-bit Secure Socket Layer (SSL) encryption, and firewall barriers and authentication procedures are employed to maintain the security of your online sessions.

 

Information We Gather to Serve You

 

Exos collects information about you to help us provide better customer service, better serve your financial needs, offer products or services, and fulfill legal and regulatory requirements. The type of information that we collect varies according to the products or services you request and may include:

 

  • Information included on your client profile and related forms (such as name, address, Social Security number, date of birth, assets, and income);
  • Information we receive from you through our Web site or in telephone conversations with you;
  • Personal information about your account activity, including your transactions, balances, positions, and history;
  • Information from your employer, benefit plan sponsor, or association (such as name, address, Social Security number, age, and marital status);
  • Placing "cookies" and similar files on your hard drive for security purposes, to facilitate site navigation, and to personalize your experience on our site.  We do not use them to pull data from your hard drive, learn your e-mail address, or view data in cookies created by other Web sites. We may also collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Web site.

In addition to personal information that you provide to us, we may receive information about you that you authorize third parties to provide us. We may also obtain personal information from third parties in order to verify your identity, prevent fraud, or help us identify products and services that may benefit you.

 

Information We Share to Serve You

 

We do not sell information about current or former clients or their accounts to third parties. We may share customer information with Exos’ corporate affiliates in order to properly service your account.  In compliance with federal and state laws, we may disclose some or all of the information we collect about our customers and former customers, as described above, to non-affiliated businesses such as:

 

  • Companies that perform services for us on your behalf, including sub-managers who manage your assets;
  • Companies that participate in joint marketing activities with us;
  • Financial services companies such as IRA custodians, trustees or brokers that act in a fiduciary or representative capacity or that effect transactions on your behalf;
  • Legal representatives of Exos such as our counsel, accountants or auditors; and
  • Other organizations, with your consent or as directed by your representative.

These companies are required to treat your private information with the same high degree of confidentiality that we do and only for the services for which they are engaged.  We may also disclose information to non-affiliated parties as allowed by law, such as in responding to a subpoena, preventing fraud, or complying with an inquiry by a government agency or regulator. If you are a former customer, these policies also apply to you.  We treat your information with the same care as we do information about current customers.

 

Keeping Informed

 

As required by federal law, we will notify you of our Privacy Policy annually.  We reserve the right to modify this policy at any time, but we will promptly alert you if we do make any changes.  We will also give you the opportunity to opt out if such changes were to permit Exos to share information with additional types of parties.

 

Any questions or concerns about this Privacy Policy should be directed to:

 

Exos Advisors, LLC

560 Mission Street, Suite 2800

San Francisco, CA  94105

Attention:  Chief Compliance Officer